Page 38 - Interloop Annual Report 2018-2019

STAKEHOLDER ENGAGEMENT

Shareholders / Institutional
Investors

Interloop acknowledges and honors the trust our investors reporting, Head Office and Plants’ visits are the important class daycare centers for working mothers. Besides
and shareholders have placed in us. Safeguarding their means for our engagement with this category of stakeholders. monetary compensation, Interloop provides long-term
interest is our prime responsibility. Our investors and employment benefits, scholarships for employees’ children,
shareholders’ interest revolves around good returns, health benefits, sports facilities for physical fitness, free
profitability, growth and regulatory compliances. We respond Suppliers and Vendors transportation, subsidized meals and organizes multiple
to their expectations through improvement in business Our sustainable growth is also attributable to engaging social events for employees. Along with regular meetings,
mechanics, effective governance and corporate reporting reputed and dependable suppliers & vendors as communication takes place through emails, company
framework. Annual General Meetings and statutory reporting business partners for supply of raw material, industrial notices, intranet and online media.
are the most effective means of our engagement with our inputs, equipment and machinery. We believe in strategic
investors & shareholders. Support of shareholders and relationships and have developed strong connections
investors is critical in achieving the company objectives. Local Community & General
with top local and international vendors in the industry.
Our Procurement & Supplies team stays in continuous
Investors’ Grievance Policy contact with suppliers and vendors through meetings and Public
correspondences to resolve all issues for on time deliveries,
The Company has a Investors’ Grievance Policy in place. Any any concerns about terms and conditions and timely Interloop’s Mission and reason for existence is to bring
complaints or observations received either directly by the payments. about a positive change in the community. To pursue this
Corporate Affairs Department or during General Meetings cause, Interloop has invested heavily in the community.
are addressed by the Company Secretary. The Shareholders Customers Its main areas of focus include Education, Sports, Literary
are given the information as desired by them and as per the Activities, Health Care and Disaster Relief. The company
law. All written complaints are responded in writing. Developing and sustaining long term relationships with has long term KPIs and every year a CSR spending target
our customers forms the key to our business success. is fixed and implemented through an organized system.
The management encourages hiring workforce including
Minority Shareholders Their expectations are focused on product quality, pricing women from local vicinities and considers engaging less
and service delivery. While our Operations teams focus
The management of the company believes, encourages and on producing top quality products according to customer privileged and special persons. The company’s social
ensures the equitable treatment of all shareholders including specifications, our Sales and Merchandising teams remain and environmental initiatives are aligned with Sustainable
minority shareholders. Company ficilitates all share holders to in close contact with this stakeholder segment to resolve Development Goals of United Nations Development
attend, speak and vote at the General Meetings and appoint issues, if any, on a priority basis. We continue to engage Programme.
another member as his/her proxy in his/her absence. The with our customers through meetings, plant visits and other
notices of General Meetings are circulated by the company communications. We derive success from our scale of Media
within the regulatory timeframes to the registered addresses production, flexibility of order sizes processing, variety and
of the shareholders (including minority shareholders) as well quality of products and customer servicing. Different communication mediums are used to apprise the
as published in Urdu and English newspapers. general public about new developments, hiring, various
activities and social & environmental initiatives of Interloop
Investor Relations Section Regulators Limited. This creates effective awareness about the company
To keep transparency in the relationship between the Our commitment to compliance with laws and regulations and a positive corporate brand image.
company and its shareholders, the website of Interloop is evident from our Corporate and Legal team‘s continued
Limited (interloop-pk.com) contains all major financial efforts for efficient and effective legal and regulatory
information needed for investors’ decision making in a conformity. The engagement includes submission of
separate tab. periodic reports, communicating through letters and emails
and responding to enquiries and meetings as and when
required. Active engagement with regulators improves level
Banks and other of compliance.

Lenders Our People

We value our relationship with our financial partners and
lenders who are engaged with the company on an on-going Interloop’s commitment to its People, a dedicated and
basis in relation to negotiation of rates, lending purposes, competent workforce, is at the core of its human resource
short term financing, deposits and investments. Banks are strategy. We provide a nurturing and caring environment 2018 - 19
to our people where they give peak performance. We
Interloop Limited payments to suppliers, along with other disbursements of invest heavily in their professional and personal trainings. Annual Report
also consulted on issues linked with letters of credit and
We have introduced family friendly policies and world-
operational nature. Periodic briefings, quarterly financial

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