Page 32 - Interloop Sustainability Report 2019
P. 32

STAKEHOLDERS’ ENGAGEMENT




                                                                                                                                                                             Engagement   Topics Identified by
                                                                                                                                           Stakeholders  Engagement Method   Frequency    Stakeholders             Our Response
            Stakeholders play an essential role   from GRI Standard Foundation   stakeholders are engaged throughout
            in our success. Their input helps us   101:2016 was used during the   the year by concerned departments                                                                       •   Economic returns     Continuous focus on
            meet their expectations and augments   process of stakeholder engagement.   for discussing the issues relevant to                            AGM/EOGM/                        •   Management of        innovation and business
            shared value creation. We define   Stakeholders were identified, mapped   them and Interloop. However, during                  Shareholders/   Corporate Affairs   Ongoing        environmental risks  development, investment
            stakeholders as individuals, entities and   and prioritized for engagement on   the year, we have carried out specific         Investors     Department                       •   Interventions for the   in environmentally friendly
            groups who have the potential to affect   the basis of their relationship with   engagement with selected stakeholder                                                             progress of local    technologies and CSR
            our ambitions, targets and business   Interloop, their ability to impact   groups for defining material topics for                                                                communities          program management
            objectives or who are affected by our   or vulnerability due to Interloop’s   our sustainability report.
            activities and operations. GRI reporting   activities and operations, proximity                                                                                                                        Continuous investment
            principle of stakeholder inclusiveness   and willingness to engage. The                                                                      Briefing, Reports,               •   Investments/Expansion  in production capacity,
                                                                                                                                           Analysts      Corporate Affairs   Ongoing/     •   Environmental initiatives  environmental policies and
                                                                                                                                                                                                                   monitoring of impacts and
                                                                                                                                                                             Occasional
                                                                                                                                                         Department
                                                                                                                                                                                          •   CSR actions          CSR investment for local
                                                                                                                                                                                                                   community
                                                                                                                                                                                          •   New Products/Designs  Continuous innovation and
                                                                                                                                                         Customer Surveys,                •   Quality              up-gradation for quality
                                                                                                                                           Customers     Customer Feedback,   Ongoing                              products, management of
                                                                                                                                                         Marketing Department             •   Impacts on the       impacts on environment and
                                                                                                                                                                                              environment and society  society through CSR policies

                                                                                                                                                                                          •   Employee benefits    Provision of market-
                                                                                                                                                         Annual Dinner, CBA
                                                                                                                                                         Meeting, Human                   •   Job-related training  based benefits, on job
                                                                                                                                                         Resource Department,             •   Health and safety of   training to enhance their
                                                                                                                                           Employees     Open House Sessions,  Ongoing        workers              skill set and investment/
                                                                                                                                                         Mission Awareness                                         policies, procedures for the
                                                                                                                                                         Sessions, Employees              •   Training to security   management of health and
                                                                                                                                                         Surveys                              personnel on human   safety of workers and training
                                                                                                                                                                                              rights               to security personnel

                                                                                                                                                                                                                   Business Development
                                                                                                                                                                                          •   Business opportunities  leading to increased
                                                                                                                                                         Supplier Surveys,                                         opportunities, exploring
                                                                                                                                                         Suppliers Code of                •   Environmental friendly
                                                                                                                                           Suppliers                         Ongoing          material and guidance   environmental friendly
                                                                                                                                                         Conduct, Request for                                      materials and training/
                                                                                                                                                         Quotations                           on new material
                                                                                                                                                                                              requirements         guidance to suppliers on new
                                                                                                                                                                                                                   requirements

                                                                                                                                                                                                                   Compliance with laws and
                                                                                                                                           Regulators/   Reports, Consultative   Ongoing/   Compliance with laws and   regulations in all business
                                                                                                                                           Government    Sessions            Occasional   regulations
                                                                                                                                                                                                                   activities
                                                                                                                                                                                                                   CSR program based
                                                                                                                                                                                          Intervention in the field   on community needs
                                                                                                                                                                                          of education especially
                                                                                                                                           Local         Meetings, Employee   Ongoing     special children education,   assessment and investment
                                                                                                                                           Community     Engagement                                                in education, health, and
                                                                                                                                                                                          health, and infrastructure   sports for the improvement of
                                                                                                                                                                                          development.
                                                                                                                                                                                                                   local communities

       30  Interloop Limited                                                                                                                                                                                                Sustainability Report 2019  31
   27   28   29   30   31   32   33   34   35   36   37