Page 33 - Interloop Sustainability Report 2019

STAKEHOLDERS’ ENGAGEMENT

Engagement Topics Identified by
Stakeholders Engagement Method Frequency Stakeholders Our Response
Stakeholders play an essential role from GRI Standard Foundation stakeholders are engaged throughout
in our success. Their input helps us 101:2016 was used during the the year by concerned departments • Economic returns Continuous focus on
meet their expectations and augments process of stakeholder engagement. for discussing the issues relevant to AGM/EOGM/ • Management of innovation and business
shared value creation. We define Stakeholders were identified, mapped them and Interloop. However, during Shareholders/ Corporate Affairs Ongoing environmental risks development, investment
stakeholders as individuals, entities and and prioritized for engagement on the year, we have carried out specific Investors Department • Interventions for the in environmentally friendly
groups who have the potential to affect the basis of their relationship with engagement with selected stakeholder progress of local technologies and CSR
our ambitions, targets and business Interloop, their ability to impact groups for defining material topics for communities program management
objectives or who are affected by our or vulnerability due to Interloop’s our sustainability report.
activities and operations. GRI reporting activities and operations, proximity Continuous investment
principle of stakeholder inclusiveness and willingness to engage. The Briefing, Reports, • Investments/Expansion in production capacity,
Analysts Corporate Affairs Ongoing/ • Environmental initiatives environmental policies and
monitoring of impacts and
Occasional
Department
• CSR actions CSR investment for local
community
• New Products/Designs Continuous innovation and
Customer Surveys, • Quality up-gradation for quality
Customers Customer Feedback, Ongoing products, management of
Marketing Department • Impacts on the impacts on environment and
environment and society society through CSR policies

• Employee benefits Provision of market-
Annual Dinner, CBA
Meeting, Human • Job-related training based benefits, on job
Resource Department, • Health and safety of training to enhance their
Employees Open House Sessions, Ongoing workers skill set and investment/
Mission Awareness policies, procedures for the
Sessions, Employees • Training to security management of health and
Surveys personnel on human safety of workers and training
rights to security personnel

Business Development
• Business opportunities leading to increased
Supplier Surveys, opportunities, exploring
Suppliers Code of • Environmental friendly
Suppliers Ongoing material and guidance environmental friendly
Conduct, Request for materials and training/
Quotations on new material
requirements guidance to suppliers on new
requirements

Compliance with laws and
Regulators/ Reports, Consultative Ongoing/ Compliance with laws and regulations in all business
Government Sessions Occasional regulations
activities
CSR program based
Intervention in the field on community needs
of education especially
Local Meetings, Employee Ongoing special children education, assessment and investment
Community Engagement in education, health, and
health, and infrastructure sports for the improvement of
development.
local communities

30 Interloop Limited Sustainability Report 2019 31